Device Manager says "Unknown Device." Tried manually updating drivers on PC to Motorola's but each time, was prevented from doing so. Now, I get the dreaded USB device not recognised error message from Windows whenever I plug it in. Subsequently located and installed Motorola Device Manager on PC - seems to have made things even worse. I've tried each of the P70's USB ports - always with same result. On the Moto side, there seems no option under Settings to set - when poking around, USB tethering is disabled. Carrier is T-Mobile (although I cannot imagine this would have any effect on problem).Įach time I connected phone to PC, the device would appear in Windows Explorer but nothing within the device folder. ![]() ![]() ![]() Moto is factory new with Android 6.00 May release as delivered and updated to current patch level during setup. Running Windows 7 on Lenovo ThinkPad P70, patched with latest updates and Norton Security.
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